Your account

Delete your Teamna account

In the app

1. Open Teamna and tap your initials at the top right.
2. Tap Your data and deleting your account.
3. Tap Delete my account, then confirm.

Without the app

Email hello@teamna.app from the email on your account, or write the mobile number on your account. We check that the account is yours, delete it, and reply. We do this as quickly as we can and never later than a month.

What we delete

• Your name, your mobile number and your email.
• Your photos, and the names, birth dates, notes and photos of your children.
• Your phones and your notification settings. You are signed out on every phone.
• Your place at each business. You can join again later as a new person.

What the businesses keep

The bookings you made, the payments and packages you paid for, and the messages you sent to a business stay with that business, under the name “Deleted account”. A business must keep its payment records for accounting, and a message is part of its conversation. Your name, number and email are not in these records any more.

When you cannot delete yet

• You own a business on Teamna. Ask us to close it or to give it to another owner first.
• You have a booking still to come. Cancel it first, or ask the business to.
• Another adult uses your family. Ask the business to remove them first, so the children stay with the right person.

Read the privacy policy for everything we hold and why.